How can we help?
Find answers fast, or reach a real person on the team. No chatbots, no phone trees.
Help by product.
Released Apps1
Live Websites3
Released Extensions2
In Beta Testing1
Unreleased Plans3
Quick answers.
How do I get help with a specific product?
Choose your product below or email support@indr.app. We typically reply within one business day.
Do I need an account to use your products?
Our iOS apps work without accounts wherever possible, using your Apple ID for sync. Our web products require an account to save and publish your work.
How do I request a refund?
For iOS apps, purchases are handled by the App Store and refunds must be requested directly through Apple at reportaproblem.apple.com. For web products, contact support@indr.app.
Where do I manage my billing or subscription?
App Store purchases are managed in your Apple ID settings on your device. Website purchases are managed securely in your INDR account dashboard.
Send us a message.
Tell us what's happening and we'll get back to you, usually within one business day.